Safety centre

In danger right now?

Call 999. If you can’t speak, call 999 from a mobile, stay on the line, and press 55 when asked: the police will know it’s a real emergency.

For anything less urgent, call the police on 101.

Trooze is about being yourself. Most people you’ll meet are doing the same, but it’s worth knowing the signs when someone isn’t, and how to look after yourself when you meet.

While you’re chatting

  • Keep it on Trooze until you’re sure about someone. Scammers often push to move to WhatsApp, Telegram or text early, where we can’t help.
  • Never send money, gift cards, crypto or bank details to someone you haven’t met, however good the story. Emergencies, travel costs, customs fees and “investment opportunities” are classic scams.
  • Watch for red flags: they won’t video call, their story keeps changing, they say they love you very quickly, or they’re always abroad.
  • Keep personal details private at first: your home address, workplace, and anything that could be used to find you or your money.
  • Intimate photos: never feel pressured to send any. If someone threatens to share images of you unless you pay, don’t pay and don’t reply. Keep the messages, report them to us and the police, and contact the Revenge Porn Helpline (below).

Before you meet

  • Video call first. It’s the quickest way to know they’re who their photos say.
  • Check them out. A reverse image search of their photos can show if they’ve been taken from someone else.
  • Tell a friend who you’re meeting, where and when. Share your location with them if you can.
  • Sort your own travel there and back, and keep your phone charged.

When you meet

  • Meet somewhere public and busy, and stay in public for the first few dates.
  • Keep an eye on your drink, and drink only as much as you’re comfortable with.
  • Ask for Angela. In many UK bars and pubs, asking staff for “Angela” tells them you need help leaving discreetly.
  • You can leave whenever you like. You don’t owe anyone your time.
  • Consent matters. It has to be given freely, it can be taken back at any point, and someone who’s very drunk can’t give it.

Reporting and blocking on Trooze

  • To report or block someone, open their profile and use the links at the bottom. In a conversation, tap the ⋯ at the top, or press and hold one of their messages to report it.
  • Reports are private. The person is never told who reported them, and our team reviews every report. When you report someone you’ve matched with, our moderators can read your conversation with them to look into it.
  • Blocking means you won’t see each other anywhere on Trooze again. They aren’t told.
  • We may warn, suspend or remove anyone who breaks our rules. If something happened offline, please report it to the police as well as to us.

Our rules

  • Be yourself. Use your own name and age, and photos of you, recent and clearly showing your face in your main photo. You must be 18 or over.
  • Be kind. No harassment, threats, hate or bullying, and take no for an answer.
  • Keep it clean. No nudity or sexual content in your profile, and never send explicit photos to someone who hasn’t asked for them.
  • Photos: no photos of children on their own, no contact details, handles or QR codes, and nothing violent or illegal. We check every photo before anyone else sees it.
  • No selling. No asking for money, advertising, or promoting anything.

Read them in full in our Community guidelines.

Help and support in the UK

Need us? Email info@trooze.com.